Refund Policy
Collabs will provide a full refund if our Board of Directors deems that we have provided incorrect information during our consultation process, which led to your case being refused and a full refund is paid back to the client. We are only liable to refund the fees paid to Collabs. No refund on service fees, embassy fees, courier fees, shipping charges or any portion thereof will be refunded after the documents have been received and the application process has begun. No refunds shall be paid in case of Visa refusal after providing our assistance and services. Also no refunds shall be paid in case of fraudulent documents, misleading or incorrect information being provided to us.
Processing Time
Processing time for visas and passports quoted by Collabs are approximate and based on processing times provided by Consulates and the Department of State under normal circumstances. Collabs will not be held responsible for any delays, cancellations, financial and other losses due to denial or delay in processing. No service fees, embassy fees, courier fees, shipping charges or any portion thereof will be refunded due to delays or denial of service.
Fees and Payments
You agree that your credit card(s) will be billed immediately after online verification takes place. You agree to pay all fees and charges for any products or services offered for sale by Collabs or by any other vendor or service provider through Collabs. You shall pay all applicable taxes and shipping charges relating to the purchase of any other products or services. Requirements and fees related to the processing of passports and visas are subject to change, including, but not limited to, embassy consular fees, application forms and documentation required for visa issuance, which are subject to change without notice.
Service Description
Collabs does its best to correctly describe all services that appear on the website. However, Collabs does not warrant that all the statements, definitions, and descriptions are most current, compete, accurate, and error free. Consulates often change its requirements and fees without prior warning and changes can take effect immediately. In any event, shall any description of service or any information on our site become out dated or inaccurate, you agree to hold Collabs harmless. You will not hold Collabs responsible for any and all inaccuracies or mistakes in service descriptions, prices, processing times, processing dates, and other information provided on the Collabs website.
Service
Requirements and fees related to the processing of passports and visas are subject to change without notice. Application forms and additional documents required for visa issuance are subject to change without notice. Processing time for visas and passports quoted by Collabs are approximations based on normal circumstances, and are deemed reliable in most cases but are not guaranteed. Collabs will not be held responsible for any delays, cancellations, financial and other losses due to denial or delay in processing. Collabs reserves the right to decline processing of documents for any reason, including but not limited to incomplete documentation, insufficient processing time, or unusual circumstances.
Privacy
Please direct your attention to our Privacy Statement, by which you also agree to be bound when using this site. Privacy Statement is a part of this agreement.
Communications
By using this site and our services you give Collabs your express permission to contact you via email, messaging, or other electronic or non-electronic forms of communication for all purposes including distribution of marketing and promotional materials.
Security
By submitting registration and application forms, you certify that the information you provide is true and correct. You are responsible for maintaining the confidentiality of your User ID (login) and password. You are responsible for all uses of your User ID (login), whether or not authorized by you. You agree to notify us immediately of any unauthorized use of your User ID or password. Please refer to our Privacy Statement that governs submitted & distributed information.
Intellectual Property
This Web site, including but not limited to text, content, photographs, graphics, software applications, is protected as a collective work by copyrights, trademarks, service marks, international treaties and/or other proprietary rights and laws of Australia and other countries. All logos, images, Web site design, text, graphics, software, HTML code used to generate Web pages on www.Collabs.com , are the sole property of Collabs and cannot be copied, adapted, sketched, painted, or otherwise reproduced in any manner whatsoever without the prior written permission of Collabs. All other service marks, trademarks, names or logos, individual articles, columns and other elements are the property of their respective owners. Collabs is not responsible for other service marks, trademarks, names or logos, articles, columns, and other elements that may be copyrighted or may be the trademarks and/or service marks of their respective owners.
Copyrights and Trademarks compliance
Collabs takes all steps necessary to insure compliance with and honouring intellectual property rights of others. You hereby agree to hold Collabs free of any responsibility and liability arising from any actual or alleged intellectual rights infringement and agree to notify Collabs of any such actual or perceived infringement immediately upon discovery in writing. You also agree to allow Collabs enough time to investigate and respond to any such infringement or accusation before taking any legal action.
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Indemnification
You shall indemnify, hold and save harmless, and defend at your own expense Collabs, its officers, directors, agents, and employees from and against all suits, claims, demands and liability of any nature or kind, including costs and expenses arising out of acts of violation of these Terms & Conditions by you, your employees, agents, sub-contractors, or anyone using your computer/user ID. This requirement shall extend to claims or liabilities of any third parties arising out of the use of any patented or copyrighted information or for any other reason. You agree to pay any and all costs, damages and expenses, including, but not limited to, reasonable attorneys’ fees and costs awarded against or otherwise incurred by or in connection with or arising from any claim, suit and/or action or proceeding attributable to any such action.
Termination
You agree that Collabs shall have the right to terminate your ability to access this site at any time without notice and you that will not hold Collabs responsible or liable for any damages whatsoever. Collabs reserves the right to decline processing of documents for any reason, including but not limited to incomplete documentation, insufficient processing time, or unusual circumstances.
Links
This web site contains links to third-party Web sites. These links are provided exclusively for information purposes and to assist in locating other Internet resources. We are not responsible for the content, accuracy of information, expressed opinions or statements, of any third-party sites linked to us or any links contained in a linked site.
Restrictions on Use
This site is intended for use by adult individuals over 18 years of age. It may not be used for any illegal purpose or in any manner inconsistent with these Terms & Conditions. You may not use this site for any reason other than its intended purpose. If you submit any information to our site, you agree not to post or transmit pyramid schemes or chain letters, a virus or any other harmful component, anything that violates the copyright or intellectual property rights of any person or entity, including but not limited to copyrights and trademarks, anything that is defamatory, abusive, libellous, unlawful, obscene, threatening, harassing, fraudulent, pornographic, harmful, or that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. YOU MAY NOT COPY, REPRODUCE, RECOMPILE, DECOMPILE, DISASSEMBLE, REVERSE ENGINEER, DISTRIBUTE, PUBLISH, DISPLAY, PERFORM, MODIFY, UPLOAD TO, CREATE DERIVATIVE WORKS FROM, RECIRCULATE, TRANSMIT OR IN ANY WAY EXPLOIT ANY PART OF THIS WEBSITE, IMAGES AND OTHER MATERIAL, OR OFFER ANY PART OF THE SERVICE FOR SALE, OR DISTRIBUTION WITHOUT THE PRIOR WRITTEN CONSENT OF Collabs.
Disclaimer
All the information on this web site is provided as is†and without warranties, expressed or implied, as to the accuracy or completeness of the information, fitness for a particular use or purpose, including warranties of merchantability, title, non-infringement or otherwise. In no event shall Collabs be responsible for any damages or losses whatsoever, direct or indirect, incidental or consequential, special or punitive, arising from or relating to the use or inability to use this web site. Collabs hereby disclaims all warranties with regard to the hardware and software used to support this web site including all implied warranties, fitness for a particular purpose and incidental, special, direct or consequential damages. Accordingly, Collabs, its officers and employees, partners, affiliates, subsidiaries, successors and assigns, and its third-party agents shall not, directly or indirectly, be liable, in any way, to you or any other person for any inaccuracies or errors in or omissions from the services including, but not limited to delays, errors or interruptions in the transmission or delivery of services, products, or loss, or damage arising for any reason from non-performance. Please be informed that Collabs is a visa consultancy firm. Collabs is not an overseas recruitment firm and we do not guarantee overseas jobs, we only provide assistance in job search. Also, visa to a country is the sole discretion of the immigration department of the respective country. Collabs does not make any warranties or representations of any kind with respect to information, requirements, restrictions, quality, content, theme, style, and expressions provided directly or through any third party to this web site.
Entire Agreement of Collabs
This agreement along with the Privacy Statement constitutes the entire agreement between you and Collabs and supersedes any and all prior agreements, statements or representations regarding Collabs. Failure to enforce any provision of this Agreement shall not be construed as a waiver of such provision or of the right to enforce such provision. No waiver, amendment, or other modification made by you shall be valid or binding unless in writing and signed by both parties. This agreement is governed by the laws of Australia.